RedHat

For RedHat it wasn't important that we are shipping be a better operating system than Microsofts' or Sun's operating system. It becomes really important that we are shipping operating system that solves the problem for our customers that they cannot solve using the traditional proprietory binary only software. What we are doing is we are building a technology and giving it away. How do you make money doing this? And of course we would go to California to Silicon valley where they said you cannot make money in the software business giving you technology away. And we come back and we talk to our customers and we realize the only that kept our customers loyal to what we were doing was that we did give away our technology. For the very first time they had control over techoblogy they were using. [The code [5/7] from http://www.youtube.com/watch?v=TgFMhfKPq80]